Master Trainer - Home Appliances to Samsung

The team are eager to get you on board and are keen to welcome you asap. The assignment will be at least a year but chances are great that it will be longer than that. During the period you will be employed by Jefferson wells.

Job scope and key deliverables:

• Create Nordic training material and educations with end user benefits in focus
• Ensure local power trainers knowledge of Samsung products and its benefits
• Make internal staff understand the benefits of Samsung products and their USP
• Create training material for the customer program Fast Track.
• Create and localize training materials

Role Tasks:

• Together with PM, create training material and plan for f2f and online executions thru out all Nordic countries
• Follow up on Nordic education progress and reporting to appropriate stake holder(s)
• Educate local Power trainers
• Educate Field Force in the specifications and benefits of Samsungs products
• Educate KAM in the specifications and benefits of Samsung products
• Educate Samsung Support in the specifications and benefits of Samsung products
• Communicate our strongest USP´s on key products
• Joint store visits with RS to understand the floor sales men needs
• Joint educations with RS to collect feedback on the trainings from floor sales men
• Localize training materials to fit the local market
• Educate in Samsung history and create Samsung pride

What makes this role interesting for a candidate?

By giving a better understanding and raising awareness about Samsung's products to increase sales in stores. Motivate and run a good training structure with consistency throughout the year. Know competition to further enhance Samsung's unique selling points.

Main competence:

• Leading & Deciding. Takes control and exercises leadership. Initiates action, gives direction.
• Interacting and Presenting. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
• Organizing and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Most relevant qualifications, education and training:

• A good understanding of digital as a communication and sales channel
• Structured and administrative "doer".
• Driven and self-driven with an eye for quality
• MS office knowledge
• Creative and flexible

Most relevant previous work experience:

• Experience from the industry in training, marketing, communication roles or similar I preferred.

Required language skills:

• Fluency in English & other Nordic Language